CASE STUDY – Steindler Orthopedic Clinic
Steindler Orthopedic Clinic, a leader in providing exceptional orthopedic care, was faced with the same daunting question most medical practices faced: What orthopaedic EHR systems are available on the market that will best serve our unique needs? It was also important to consider which system provider would prioritize this clinic’s requests for service and be around for the long haul to address its needs as it adapted to regulatory, industry and infrastructure demands.
Jerald Forrester, CEO of Steindler, explained the process by which his practice settled on Exscribe as their EHR system: “It’s a partnership. Any time you get EHR, it’s expected to be long term. In any partnership, it’s expected you’ll have issues – bad or good – that need to be dealt with.”
Forrester pointed to one of the key questions Steindler asked: “In the end, will the partner be able to keep up with change in regulations and change in technology? Because that’s what’s important to everybody. After our doctors had vetted five or six different systems, conducted site visits, and listened to presentations we decided Exscribe was the one. We went live with Exscribe in September of 2013.”